update fatal error

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mrmbira
Posts: 99
Joined: Thu May 06, 2021 1:15 am

update fatal error

Post by mrmbira »

Hi Rob, Not sure where to post this... I just updated to 2.3.1.17 from 2.3.1.12 or so. I got a fatal error. I tried again and then it said my edrumin 10 was not supported for this version. Now when I start the control app it does not recognize my device is plugged in. At first it said to email you but now it doesn't show that email so I don't have it. Help what do I do?
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Rob
Site Admin
Posts: 4469
Joined: Sat Aug 01, 2009 2:04 pm

Re: update fatal error

Post by Rob »

There should be a file called "MEC_Log.txt" on your desktop. Email it to support at audiofront dot net and I'll help you get back up and running.
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