Charged twice for edrumin10 - no confirmation email

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jgosney
Posts: 2
Joined: Mon Mar 25, 2024 7:34 am

Charged twice for edrumin10 - no confirmation email

Post by jgosney »

I apologize for posting this here, but I’m honestly not sure where else I could address it.

I tried to order an edrumin10. My bank account was charged twice by PayPal for the full amount and I haven’t received any kind of order confirmation email. I tried submitting a support request through the website, but it said I needed an order confirmation number which I don’t have. Not sure what to do here. Thanks.
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Rob
Site Admin
Posts: 4516
Joined: Sat Aug 01, 2009 2:04 pm

Re: Charged twice for edrumin10 - no confirmation email

Post by Rob »

Send an email to sales at audiofront dot net.
jgosney
Posts: 2
Joined: Mon Mar 25, 2024 7:34 am

Re: Charged twice for edrumin10 - no confirmation email

Post by jgosney »

Thank you for the response, I did as you suggested.
Ronyd
Posts: 195
Joined: Sun Apr 18, 2021 12:20 pm

Re: Charged twice for edrumin10 - no confirmation email

Post by Ronyd »

I got the eDrumin10 today. Was shipped on March 15th.

Pretty damn good shipped from taiwan to the US !!

:D
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