EFNOTE Snare Pad 12" EFD-S12P-WS

[yalexein]

I am having trouble getting positional sensing to work on my Efnote snare, which has three zones. I tried using the ATV preset, but it doesn't seem to recognize the edge or off-center hits. I'm not sure if I'm doing something wrong or if this is a hardware or software limitation. I appreciate any help you can provide. If it turns out that positional sensing isn't supported, and never be on this snare, I may need to return the Efnote and request a refund. Otherwise I may wait for the support. Any idea on this? Thanks very much.