Firmware update crash, need help. Pedal issue

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aldonbaker
Posts: 1
Joined: Tue Jan 07, 2020 11:59 pm

Firmware update crash, need help. Pedal issue

Post by aldonbaker »

Hi. I have two issues.
1. Firmware update crashed partway and now my device is unusable. Gave me a text document saying this:

2020-01-06.17:22:40 -------Starting Firmware Update---------
2020-01-06.17:22:40 OS: OSX
2020-01-06.17:22:40 Using standalone version...
2020-01-06.17:22:40 Version: 2.8.2 build 11
2020-01-06.17:22:40 2.8.2.10
2020-01-06.17:22:40 Latest Firmware: 2.8.2.11
2020-01-06.17:22:40 Reading firmware file: /Users/aldonbaker/.Audiofront/MEIOB/RED.hex
2020-01-06.17:22:40 No legacy reboot device found
2020-01-06.17:22:40 Sending DSPC reboot command
2020-01-06.17:22:41 Closing ME device
2020-01-06.17:22:44 Found Halfkay Device.
2020-01-06.17:22:44 WARNING: HalfKay is being detected very slowly.
2020-01-06.17:22:51 Closing Halfkay after reboot
2020-01-06.17:31:04 -------Starting Firmware Update---------
2020-01-06.17:31:04 OS: OSX
2020-01-06.17:31:04 Using standalone version...
2020-01-06.17:31:04 Version: 2.8.2 build 11
2020-01-06.17:31:04 1.0.0.0
2020-01-06.17:31:04 Latest Firmware: 0.0.0.0
2020-01-06.17:31:04 ERROR: Can't determine color of device
2020-01-06.17:31:26 -------Starting Firmware Update---------
2020-01-06.17:31:26 OS: OSX
2020-01-06.17:31:26 Using standalone version...
2020-01-06.17:31:26 Version: 2.8.2 build 11
2020-01-06.17:31:26 1.0.0.0
2020-01-06.17:31:26 Latest Firmware: 0.0.0.0
2020-01-06.17:31:26 Reading firmware file: /Users/aldonbaker/.Audiofront/RED.hex
2020-01-06.17:35:44 -------Starting Firmware Update---------
2020-01-06.17:35:44 OS: OSX
2020-01-06.17:35:44 Using standalone version...
2020-01-06.17:35:44 Version: 2.8.2 build 11
2020-01-06.17:35:44 1.0.0.0
2020-01-06.17:35:44 Latest Firmware: 0.0.0.0
2020-01-06.17:35:44 ERROR: Can't determine color of device

2. Pedal only will show 0-44 on midi cc's but I want it to go 0-127. How can I change this? (once I fix the firmware situation.)
It is a EP-1 Mission Engineering Expression pedal.

https://www.google.com/search?q=ep-1+ex ... e&ie=UTF-8
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Rob
Site Admin
Posts: 4382
Joined: Sat Aug 01, 2009 2:04 pm

Re: Firmware update crash, need help. Pedal issue

Post by Rob »

Hi Aldon,

I had received your technical support ticket and already replied. Thank-you for providing the crash log. I will provide you with recovery instructions via email. Did you no get my reply? Perhaps check your spam filter.

Regards,
Rob
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